Shipping Costs:

Shipping costs are automatically calculated at the time of purchase and are based on the items you order and your shipping address. You will be able to review the shipping costs before placing your order.

 

Estimated shipping delivery times:

USA: 3-5 business days
Canada: 5-10 business days
World: 10-20 business days

Your order will be sent out on average within 3 days of ordering.

 

International shipping:

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.

We do not take responsibility for customs fees.

 

Order never arrived:

If your order didn’t end up arriving, be sure to let us know!

First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost.

If the shipping address was correct, please contact Customer Service and we’ll work to resolve it.

 

Returns Policy:

Since our products are fully customized for each individual order, all sales are final.

However, we will offer credits or replacements WITHIN 7 DAYS OF DELIVERY, for the following reasons:

  • Product quality defects – Such as sewing defects, holes, damages, etc. 
  • Factory errors in providing correct products, sizing or colors that you ordered or authorized. 
  • Imprinting defects – Subject to our final determination.

Please contact Customer Service immediately if you have any questions about your order.

Digital Orders:

Digital Orders are final, non-returnable and non-refundable. Please take the time to completely review your selection before purchasing.